Student Support Services

The SOUL Model is built upon a foundation of wrap-around supports to foster student success.  As adult learners, our students are balancing family responsibilities, a career, school, as well as other obligations.  One of the allures to an online, accelerated program is the convenience and flexibility our format offers for these students.  Some of our students may have been out of school for a long time, so their writing, study, and technical skills may not be as refined as they once were.  As such, we offer wrap-around support services to address some of these needs.

Student Success Center

Bay Path’s Student Success Center is a dedicated initiative aimed at providing comprehensive support to all our students on their academic and personal journeys. This center marks a significant milestone in our commitment to fostering student success.

The purpose of the Student Success Center is to expand upon our existing wrap-around services, providing both graduate and undergraduate students in all modalities personalized guidance, innovative services, and a collaborative community focused on continuous learning, resilience, and holistic development.

The team of Student Success and Retention Specialists is available to triage students’ needs, connecting them to a wide range of available services including counseling services, career and life planning support, student engagement, academic advising, academic coaching and tutoring, financial services, fitness and wellness and more!

We recognize some of the challenges that come with staying informed about all of the available support services, and we hope the Student Success Center can assist you in your work with your students.

To connect with a Student Success and Retention Specialist, please email studentsuccess@baypath.edu.

Academic Advising

Academic advisors are part of the SOUL model related to wrap-around support.  One key aspect of their support of the student is proactive advising based on an intentional data-driven approach to ensure students stay engaged in the fast-paced accelerated format.  You have an important role in ensuring the advising staff is aware of any student needs as soon as they are identified, which can include: missed assignments, diminished participation, or any direct student outreach to you that is beyond your scope as an instructor.

The Faculty Early Alert Tool embedded in your Canvas course is the most efficient way to assist our students by intervening early and engaging support services.

To best support the student, our hope is to have open communication among the program directors, faculty, and academic advisors. Please reach out to the academic advisor if your student is:

• not participating in the course
• expressing a financial concern that impacts her ability to persist in the course or purchase required materials
• failing or not performing well in the course (identify this issue as early as possible)
• expressing concern or struggling with the course
• unable continue in the course and wishes to drop or withdraw from the course
• communicating that she has experienced a major life event, which may impact her ability to continue with the course or in general
• performing exceptionally well and deserves recognition

We have an advising center that is accessible to everyone, including faculty. If you have concerns about your students (grades, health issues, accommodations needed, tutoring, etc.), please reach out to them.

Accessibility Services

Bay Path University is committed to providing equal access to students with disabilities under the guidelines of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.

Students with disabilities who wish to request reasonable accommodations to ensure equal access to classes, programs, or services must register with Academic Support Services.  Students can register by emailing the Accessibility Office directly.  **Students should contact this office immediately after starting their program to begin this process.**

Supports for students include reasonable and effective accommodations, academic adjustments and/or auxiliary aids, as determined on a case by case basis.

Students are responsible for providing a copy of the Letter of Accommodation to their professors of the courses in which they wish to utilize approved accommodations. Students must request services each semester, and any changes to disability status or to the nature of the disability must be reviewed with the Coordinator. Accommodations may be requested at any time during the semester, but students are encouraged to make requests in a timely manner. Records are maintained in a confidential manner and are not included in a student’s academic record.

If a student has a letter for approved accommodations, you are required by law to meet the student’s need.   

Career Services

Career development is a critical part of a student’s experience at the American Women’s College, beginning the moment they are admitted  and extending through graduation and beyond. The Sullivan Career and Life Planning Center (SCLP) offers services that are carefully targeted to meet the needs of our busy students, who are often working and/or have family commitments.  Students have access to a full range of career coaching services, by phone or video conference. As a practitioner in your field, you have invaluable expertise to offer the students you teach, however; if you find that she needs more general assistance, please refer to the Career Services Department.  The SCLP offers a full range of career development services to help students learn the skills to manage their career successfully over their lifetime. These include:

• One-on-One Career Coaching (by phone or Zoom, as well as in person)
• Career Assessment and Exploration
• Resume/Cover Letter Reviews
• LinkedIn Profile Reviews
• Career Development webinars and events (e.g. Networking Skills, Transitioning Careers, Job Search Skills)
• Interview Training and Preparation
• Salary Negotiation Training and Preparation
• Internship opportunities and planning (including virtual internships)
• Academic and Career E-Portfolios
• And don’t forget, we also provide free lifetime career coaching for alumnae who have graduated.

Counseling Center

Bay Path has partnered with Uwill, a leading mental health platform that offers secure and convenient ways to access virtual counseling.  Access is quick and easy, and students can access Uwill online.  

About UWill at Bay Path University

• There is no cost to use Uwill: Students will receive a set number of counseling credits that can be used for video, chat, phone, or messaging therapy options.
• Uwill is available to all current students. Residential, commuter, and virtual undergraduate students, students at The American Women’s College, and all of our graduate students are eligible for and encouraged to use Uwill whenever needed.  Students no longer have to be on campus to benefit from this University provided resource.
• Students can begin the process of registering and connecting with a counselor directly from their website.
• Uwill support staff is available at 1-833-99-UWILL or support@uwill.com.

Hatch Library

Hatch Learning Commons provides students with dedicated learning and teaching support all year long, in person, over the phone, or via the web! The Learning Commons encompasses the Center for Online and Digital Learning and the Library.  The library website provides several video tutorials to support student research.

IT Support

Our IT Support Office provides services that support research, teaching, learning, and outreach.  They can help students set-up personal devices; troubleshoot issues related to content access on the portal or in Canvas; and provide support utilizing the various technologies required for online learning.

Tutoring

If you find a student is struggling with content, APA, writing, ELL etc. please make sure you strongly recommend they seek assistance through our tutoring services.

Tutor.com is a 24/7, free resource to students and they have 20 hours per semester for tutoring usage. The link is easily accessible and located on the left navigation of each Canvas classroom.  Students can receive real-time writing help; real-time ESL writing support; drop-off essay review; and assistance studying for tests, reviewing concepts, and completing assignments.  Tutoring is available in many subjects including Math, English, Biology, Accounting, Finance, Economics, US History, World History, Introduction to Psychology, Research Methods, Microsoft Word, Microsoft Excel, Nursing, and more!

Peer tutors specializing in program coursework and writing are available to meet with students virtually or in-person.

The university also staffs professional academic coaches specializing in writing and ESL/ELL.  The academic coaches can also provide tools for academic self-management, study strategies and organization.  Academic skills workshops are led by academic coaches to help students master test-taking skills, memorization techniques, time management, and more.